Our Process
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Registration
For licensed businesses, the registration process is simple. Send us a copy of your business licence and/or other appropriate documentation. We will then contact you with a registration form. You only need to register your business once.
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Order
Our ordering process is completed over email. Send us a product enquiry or check our full product list for further information. Price lists can be supplied on request, however, most our customers prefer to email their requests through.
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Check
As part of our dedicated service, we thoroughly review each order to ensure that the quantity will be available and the expiry dates on the product are appropriate. While we work hard to ensure that all sizes of orders can be accommodated, we will notify you immediately if there are any manufacturing delays or other stock issues that would affect your order.
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Ship
We only require payment after confirming that your order is available and you are prepared to move forward. After payment is received, we will send your order directly to you, providing you with a tracking number so you know when to anticipate its arrival. You can also arrange your own shipping if this is your preference.
