The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company Pharmazeal LTD Trading as Zlandpharma. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing New Zealand Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
New Customers are to Register online and attach a copy of the appropriate licence or documentation to verify that the customer is legally authorised to possess, supply or manufacture medicines. Iranian customers may require additional documents to be filed with the Ministry of Foreign Affairs. Once registered, you will be given access to the full functionality of the website. This will be revoked upon the expiry of your licence. For security of your information, do not disclose your login and password to anyone other than the registered user. We will not trade with unlicensed entities and reserve the right to cancel your membership at any time without notice.
We are committed to protecting your privacy. Should we change our website privacy statement for any reason such changes will always be posted to this page. If you have any further questions relating to this privacy statement please do not hesitate to contact us.
We may collect two types of information about our website users.
1. Personal and account information when you complete an online form.
When submitting an online form from the website we may request specific personal and account information. This information is necessary for us to validate requests against information stored in our database systems and will be used
to action your request and to contact you if necessary on issues relating directly to products or services.
2. Information collected by our web servers about site traffic.
Our web servers collect information on the number and location of site visitors and related ip addresses, the date and time of visits, the number of pages viewed, technical information on browser connections, traffic patterns and audit
logs of all site activity. Normally no attempt is made to identify users or their individual browsing activities. We use this aggregate data to evaluate our website performance and measure the interest in various areas of our site. In
the event of a fraud, dispute, or other extraordinary circumstances, audit logs and IP address information may be analysed. If we come across a suspicious looking transaction we will investigate it to ensure there is no breach of security.
This may involve one of our staff members contacting you to verify a transaction. Please note that our staff members will never ask you to disclose your password. If you are ever requested to do this please contact our Customer Service
team immediately.
We may release information about you when required to, or permitted by law. We may also disclose information where you have authorised us to, or where disclosure is connected to the purpose for which it was collected. You have the right to access and correct this information subject to the provisions of the Privacy Act 1993. We will not use your personal information for any purpose that is not related to the products or services we provide to you, or for any purpose for which you would not reasonably expect us to use the information. We may share the information we gather in aggregate form with advertisers and other partners. However, we will not sell or disclose personal information about you as an individual to any third party or entity outside ZlandPharma Ltd or its related companies for marketing purposes without your consent.
To prevent unauthorised access, maintain data accuracy and ensure appropriate use of any customer supplied information, we have put in place physical, electronic and managerial processes to protect the information we collect via our website. Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords, user log-ons and other security procedures.
Parts of this website use cookies. Cookies are small pieces of information which can be stored on your hard drive (persistent cookies) or in memory (session cookies). The cookies we send to your PC cannot read your hard drive or command your computer to perform any action.
If you are a registered customer site user we may use your email address to advise you of any upgrades or changes to this site or service. From time to time, we may also use your email address to send promotional messages, surveys, special offers or information
about products and services from us that are relevant to you. If you no longer wish to receive these emails please contact us.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
All orders are to be placed through the sites order process. Because of the nature of the industry We operate within and restrictions on suppliers and manufacturers, not all orders will be able to be fulfilled. If an order must be altered from the original order you have placed, we will contact you ASAP to communicate the changes and confirm that you would still like to continue with the order. We will not continue with an altered order prior to confirmation in writing from you.
Telegraphic transfer is the only accepted method of payment. Our terms are payment in full prior to shipment of goods. All goods remain the property of the Company until paid for in full.
Shipping terms are FOB. You agree that you are responsible for all customs duty, tariffs, insurance, and/or taxes (if any) that may arise if the Product is to be delivered to you outside New Zealand. Shipping can be arranged either by yourself or the
Company. If arranged by the Company, you will be invoiced for the amount owing after the goods have shipped. Payment of the shipping invoice is required within seven days.
We do not ship any pharmaceuticals to the USA.
We do not accept returns once stock has left New Zealand. Should the goods be returned to Us, We will follow the appropriate SOP. This will result in quarantine and destruction of stock. We will not provide compensation for goods returned to us and ultimately destroyed.
In the case of manufacturer or government recall of goods, we will contact you with details of how to proceed. Stock that is required to be recalled will be replaced not refunded. As a part of these terms and conditions, You agree to cooperate with all of Our directions and the directions of New Zealand Authorities in regard to recalls.
All accounts are on payment in advance terms. We do not accept credit card payments. Funds must be made available through bank wire transfer. All invoices are in NZD and payments should be made in NZD where available.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. This Company’s logo is a registered trademark of this Company in the New Zealand and other countries. The brand names and specific services of this Company featured on this web site are trademarked.
We have several different email addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers. This company is registered in New Zealand, NZBN: 9429048693257, registered office Unit C5, 710 Great South Road, Manukau, Auckland, 2104, New Zealand.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of New Zealand govern these terms and conditions. By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the New Zealand courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce
that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to
those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the
Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.